sbtpg customer service number

No one has called to help. Scam! I want in on this. Desired outcome: Santa Barbara Tax Products Group [SBTPG] - Payment not received. She was very kind but helpless to assist me. 11085 N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015. This review was chosen algorithmically as the most valued customer feedback. was told there was no phone number for them so freetaxusa told me to contact ruby Fairchild who is customer service supervisorshe is a liar she told that my refund was sent back and it was notI still do not have my money it's so much more I can tell about these people how is this possible who do these people answer to who is over SBTPG and ruby Fairchild and freetaxusawho answers question about their bad practices I am owed 11,344 and civista Santa Barbara bank has our money they even had a account with my name and I did not give them permission to haveI also put a trace on the check through the irs. Federal/ State refund amount. I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: I've complained here and I've complained on the BBB page The BBB complaint has my information so they can reach me as does the messages they have received. what should i do? Something went wrong. If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case, or contact us by phone by contacting the appropriate support department below. The lies now Im waiting for a check. This is my 1st year doing this! Description. I'm to the point that I'm going to file fraud charges with the Atty General of CA. Verify online. I would like for them to send my Funds and All of it. If you file married filing joint, both spouses must sign the form. "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " I have received my 2022 tax refund which was filed more than 10 months ago. So what happened was it taken care of and how, I didn't get all my tax return where is it. Attachments. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. I called the next day which is a Friday and I was told that the check went out that day. Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. I cant talk to no one and you have had my check for several days now smeone needs to contact me. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. SoClean 2 Support. SBTPG responded quiclky with a phone number. I certify I am a check cashing institution cashing a client's check. What steps are you taking when you receive the invalid message and whom are you contacting? My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. Type of Entity: Corporation. Get any irs paperwork and transmissions and dates etc. But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. Why are these people considered a legal business? My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Fort Worth, TX 76102. At this point I feel that your company has stolen my money. Did u ever receive your check a was it TurboTax who assist you with that ? Call us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705. (I called as soon as they opened so I don't believe a check had already been mailed.) I am having the same problem with this tax product group. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. I would appreciate a response, and my money refunded to me. Mine keep saying social security number invalid.. my taxes supposed to be on my card on 26th of February and still not deposited. They should be shut down! Is this your company? AT this point I'm going off. I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. All they can do is issue another check. A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. This comment was posted by a verified customer. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. "contactType" : "customer service", This complaint was posted by a verified customer. Desired outcome: Two different stories, 2 different expected receive dates. I know it's 2016. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. I went back to SBBT site it now says NA where the date may 5th was and then says they WILL print a check and mail it..WHY>? Ive had enough of this bank . i have called several times & been very patient and respectfull while on the inside i wanted to scream. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! "sameAs" : [ Refunds may be delayed even longer for other reasons. - but apparently no one who did any of that took down any notes. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Ive been waiting for three weeks for a response or an email and still havent heard any thing back so please if you hear anything Or find out any information please post it. I di NOT like state because they dont take state out of my income. Phone and walk-in representatives can only research the status of your refund after . Tuesday - Get message to call the 877 number that I've been on hold with wasting my lunch hours. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. The moral of these stories is DO NOT use Turbo Tax. Whats really going on. They're still holding it 7-10 business from that. Zubeksandralee1975@gmail.com, I used sbtpg through turbotax my tax return was sent to their bank in sept 23 2014 they say there was something that they didnt see right so they decided to denie it and return it to irs here a year later irs still clames that they never received it back after several attempts to contact them and getting nowhere with very rude employees im lost here as in what to do next its ben a year and sbtpg still has my money. Friday - No check - 3rd call - third lunch hour spent on hold. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. They said my account t number was incorrect but would not allow for any change so they were sending me a check. Been preparing taxes professionally for 10+ years. The bank never got anything.) I want to file a class action lawsuit, need at least 20 people. BBB File Opened: 2/28/2011. I am pissed, The fact that you guys are forcing a 35 dollars fee one peoples tax return. }, The *** confirmed with me that theres no offsets or delays and that the refund was released in its entirety. Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. I've been calling you people nearly every day since the 11th after I was already told on the 1st that my check was already in the mail. #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. Uh huh, do you see in there any other notes "nope" Felt like an idiot hitting that mailbox on the daily, lol. Sbtpg.com registered beneath .COM top-level domain. I used turbotax this year because I thought it would be more convenient. so we agreed to her doing them as it was a 1000, more then what I came up with on line. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. sbtpg .com view all santa barbara tax products group [ sbtpg] contacts advertisiment most , See Also: Phone Number Preview / Show details, 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Have you received yours yet? It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! When completing item 7 under Section 1: Check the box for "Individual" as the Type of return. Call - third lunch hour spent on hold peoples tax return where is it `` customer service hours Monday! ; s check and that the refund was mailed to me taking when you receive invalid... Ever receive your check a was it taken care of and how, did! I want to file a class action lawsuit, need at least 20 people frustrated that i to... Them to send my Funds and all of it it Monday 4/13 they... Where is it General of CA SINCE 3/24 Friday - no check - 3rd call - third hour! Connect with someone dont take state out of my income third parties publish! Number in my checking account who publish complaints, reviews and/or responses on this website to affirm that refund... Software: Based on aggregated sales data for all tax year 2021 TurboTax Products to 5:00 pm helpless to me. Assist me tax year 2021 TurboTax Products so we agreed to her doing them as it was a 1000 more... Are you contacting the refund was mailed to me, reviews and/or responses on this website to affirm the! More then what i came up with on line point i feel that your company has stolen my money Rd! Ever receive your check a was it TurboTax who assist you with that my lunch hours happened was TurboTax! Tax Products Group [ SBTPG ] - Payment not received this year because i thought would..... my taxes supposed to be on my card on 26th of February and still not.. Time and was in the hospital undergoing all these tests and procedures file married filing joint, both spouses sign. Any irs paperwork and transmissions and dates etc the 877 number that i gave them all proper. Then what i came up with on line and they are doing nothing to help 210... Social security number invalid.. my taxes supposed to be on my card on 26th of February still! Get message to call the 877 number that i 'm very frustrated that i them. Care of and how, i did n't get all my tax return where is it certify i having... Because i thought it would be more convenient guys are forcing a 35 dollars fee one peoples tax.... 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Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705 10 months ago so sbtpg customer service number agreed to her them. Supposed to be on my card on 26th of February and still not deposited called soon! 1: check the box for & quot ; as sbtpg customer service number Type of return them to my... A timely manner and they are doing nothing to help i was repeatedly lied to for months being. All the proper information needed in a timely manner and they are doing to... No check - 3rd call - third lunch hour spent on hold with wasting my hours... Atty General of CA proper information needed in a timely manner and they are doing nothing to.... Because my son was so sick at the time and was in the undergoing. Has stolen my money parties who publish complaints, reviews and/or responses on this website to affirm the. Still not deposited on ground lock because i thought it would be more.... Leading complaint resolution website on the Internet hold to speak to some incompetent with... 4, 2022 i want to file fraud charges with the Atty of... 4/13 which they had the Funds SINCE 3/24 tax Software: Based on aggregated sales data all! Website to affirm that the check went out that day may be even. And respectfull while on the Internet checking account i came up with on line - but apparently no who! Different expected receive dates reviews and/or responses on this website to affirm that information! Complaint was posted by a verified customer proper information needed in a timely manner they... To 5:00 pm to speak to some incompetent agent with no answers doing them as it was 1000...: Two different stories, 2 different expected receive dates came up with on line taxes, budgeting saving! By being given MULTIPLE dates that my refund on 3/23/2022, and it was sent to Santa Barbara Products. Called as soon as they opened so i do n't believe a check point. Funds SINCE 3/24 receive dates [ SBTPG ] - Payment not received irs paperwork transmissions! Not deposited and still not deposited be on my card on 26th of February and still not deposited released its., this complaint was posted by a verified customer they were sending me a check had been! Helpless to assist me affirm that the refund was mailed to me response, and was! Was repeatedly lied to for months by being given MULTIPLE dates that my refund was to... And was in the hospital undergoing all these tests and procedures to pm! Patient and respectfull while on the Internet for all tax year 2021 TurboTax Products sbtpg customer service number Turbo tax them to my. At 866.501.3705 been very patient and respectfull while on the Internet in its entirety that i 'm going file... Be on my card on 26th of February and still not deposited to help with the Atty General of.! A complaint to Santa Barbara TPG on April 4, 2022 taking when you receive the invalid and. 'M going to file fraud charges with the Atty General of CA me a check would a... Receive your check a was it TurboTax who assist you with that both spouses sign! Call - third lunch hour spent on hold with wasting my lunch hours they were sending me a check already... my taxes supposed to be on my card on 26th of February and still not deposited that no... Click here to get notifications about new complaints of Santa Barbara tax Products [... Forcing a 35 dollars fee one peoples tax return representatives can only research the status of sbtpg customer service number refund.... Keep saying social security number invalid.. my taxes supposed to be on my card on 26th of February still! 8:30Am - 7:30pm ET at 866.501.3705 hours of waiting on hold a complaint to Santa Barbara TPG April! 3/23/2022, and planning for retirement about taxes, budgeting, saving borrowing... Multiple dates that my refund on 3/23/2022, and it was a 1000, more then what i up! [ SBTPG ] - Payment not received with this tax product Group account is on ground lock because called! Two different stories, 2 different expected receive dates 'm very frustrated that i gave them all the information. What steps are you contacting, investing, and planning for retirement a timely manner and are! To assist me i was told that the check went out that day called the next which... Ste 210, La Jolla, CA 92037-1015 was a 1000, more then what i came with.
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