The data from your website is imported automatically and updated daily. How can I prove my identity when I call the Chrono24 support team? When will it be activated on Chrono24? Which delivery service will deliver my order? Communicate quickly and securely with sellers and take advantage of your personal account's many functions. Discover 500,000 luxury watches from Rolex, Omega, and many other brands - and browse exclusive offers and unique collector's items from over 20,000 verified dealers and private sellers. I have just had the very bad misfortune of being defrauded out of over $12, 000.00 from a fraudulent seller on chrono 24. Register as a private seller and enter your bank account details so payment can be transferred directly into your account. Ok, this mornings update (if anyone is still interested). We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. We immediately suspend any dealer proven to be offering fakes or replicas. The watch im trying to buy is out of spain and its and established business. Looking to buy a watch on Chrono24. https://www.reddit.com/r/Watches/comments/5yc5mt/comment/deoupqg?st=J1IN8HRH&sh=f1c5a453. We founded Relleb to provide buyers peace of mind when buying a luxury watch online. No concern with payment as chrono24 hold the money until delivery is confirmed. I'm interested in a listing from abroad. Has a wide variety of watches from sellers around the globe. When you buy with Relleb protection, we will always advise on what import duties might be charged. Does my taxpayer ID number have to be entered retroactively, or only if I'm creating a new listing? Can I sell my entire collection as a private collector? Recipient's address: Have the buyer confirm the shipping address. . The whole process of purchasing a watch was simple and delivery was quick. A phone call plus email communication should help verify. Hong Kong is set to become the Chrono24 hub for Asia-Pacific. If nothing else I can always ring the shop tomorrow and ask for this person. We want to offer visitors to our watch marketplace the best possible experience. When asked if you already have an account, select "Yes, I already have a Chrono24 account." We check a watch for you before you buy it anywhere online. Negotiate a price through the usual bantering. Bank transfer has little to none. Great product as described, plus very prompt and secure shipment. Use the search function, there is LOTS of information about buying on Chrono24. Dealers and manufacturers often voluntarily offer warranties that cover the cost of repairing or replacing a damaged timepiece. The dealer usually chooses the delivery service. Email addresses are automatically anonymized. Go to Accounting, where you can review any penalty fees under Transactions, and ask questions prior to invoicing. This law requires us as a market portal to provide the German Federal Central Tax Office (BZSt) with information about all income earned by sellers using our platform. Our multilingual support team is always available to assist you. I've emailed in return asking what his payment terms are, let's see what he replies. Are credit card and PayPal secure payment methods? Do they appear on the Rolex site (I assume their site lists global ADs). You have 14 days (after the day of delivery) to initiate a return and receive a full refund quickly and easily thanks to our global money-back guarantee. How to buy from Chrono24? However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. What can I do? The most important factors in selecting a purchase for us, was finding the balance between value, uncompromising quality/authenticity & a safe transaction process, This became very clear within t Found it easy to find the watch I was looking for & having all the buying options in one place made it simpler to make my decision. From my study of the escrow service, it is a way for Chrono24 to protect the transaction, not a guarantee of the product in any way. In this blog we will explain how to safely buy a watch on Chrono24. What data does Chrono24 transmit? Enter your watch's reference number in the search bar. Private sellers are allowed to post up to 10 listings simultaneously. As said, verifying the authenticity and assess the quality of a watch can only be done by hand for 100% certainty. We hated to see beloved colleagues and friends being scammed on the internet and we experiences first hand how diffefult it can be to only buy a watch online and also authenticate a watch by yourself. I had to contact my bank to transfer funds to Chono24's escrow service because they are located in Germany. If the same model is added by other users and we have sufficient data, new information will be added to your Watch Collection automatically. We offer special conditions for components and accessories. Then do not hesitate to contact us. However, payments made via the Escrow Service using an American Express credit card incur additional fees since this payment method is so expensive. Finally, we will refund you the full purchase price and the initial shipping costs. But do your research and check what the prices are on average for the type of watch and condition it is in. Most are good. I'm not sure how to link from chrono24's app, so I can't link the seller but it would appear that it's an author rises dealer that is selling. These photos are displayed in your listing. The bank details needed to transfer money to the USA include an account number and routing number. Very quick & informative at every stage of my purchase. The responsible customs authority charges any duties and taxes, which are due as soon as the item has reached its destination country. If you didn't use the Escrow Service to pay for your watch, you can still activate Buyer Protection retroactively. Chrono24 provides Escrow Service for free. 2. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Chrono24 provides Escrow Service for free. Answer (1 of 4): I do not know about the rules of Bank of America specifically for which I'd advise you to check with your bank. It is in your best interest to fully insure the return shipment and to comply with the return deadline. How can I change the email address for my Chrono24 account? tony bloom starlizard. *For details, please inquire via phone or email. Deleted, inactive, and sold listings are automatically removed from your Notepad. To improve our own customer service and communication. Never take unnecessary risks. What should I do if I want to return an item? How does Chrono24 process confidential information? You receive a notification on your Chrono24 account letting you know when the money arrives in the escrow account. Tradition meets high-tech - our development site is located in the middle of the idyllic Black Forest. If you have any problems, contact our support team using the contact form within 14 days of receiving your order. No concern with payment as chrono24 hold the money until delivery is confirmed. Why is there a watch in my Watch Collection that I didn't personally add? Get the watch, inspect it, note any problems if not advertised prior, if nothing's wrong, enjoy! What do technical terms like "repeater" or "chronograph" mean? Premium: 209 2.5-6.5 %. Interested in this too since the watch I want only seems to be for sale in Europe. Luckily Chrono24 does some work for you and if the seller is a trusted seller with a number of reviews, this will give you some level comfort. How can I delete my Chrono24 user account? Yes you make a request to purchase to see if the watch is still available. Your taxpayer ID number can be found in various documents, depending on your country of residence. Reliable, trustworthy, no BS. Chrono24 provides Escrow Service for free. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. We require copies of the following documents, which you may either upload or send to us via email, fax, or mail: Register now for your free 30-day trial and start exploring all Chrono24 has to offer: Chrono24 offers various packages to meet our dealer's diverse needs. Edited by LaurasOtherHalf on Sunday 1st March 17:04. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. Your user account isn't active yet. You respond to the request with your email address, and the seller should do a request for money through Paypal. Send the watch back fully insured and in its original packaging. Ship the watch back to the dealer. Furthermore, we require all dealers to follow our strict dealer guidelines. Patience is the name of the game sometimes . So helpful advise on my purchase process. Please make sure your message is in one of the languages listed next to the contact form and give the seller an appropriate amount of time to respond. If this isn't possible, please contact us at, You can find definitions for the most important technical terms in our. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. How much does it cost to sell on Chrono24? This time in Berlin. During this time, you may not offer or sell the item elsewhere. And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. You find what you are looking for, order it, and it gets delivered. We still need taxpayer information. Zero risk purchase - heck a watch before you buy it, Authentication by brand-certified watchmakers, The 5 steps on how to vet a Seller on Chrono24, 7 tips on how to vet a watch based on photos, Our 4 tips for the best shipment experience, 6. This quick bit of research should help you in most cases. We recommend processing all transactions using the. Most warranties expire after a pre-determined period of time. 2. Luxury watch manufacturers use reference numbers to identify specific watch models. Our Editorial Office creates exciting content for our global marketplace for luxury watches. Helpful informative site offering comprehensive range of watches,Numerous makes and prices, an enjoyable experience, thanks a lot. You find what you are looking for, order it, and it gets delivered. The next day I get an email from Chrono24 stating in order to move forward the escrow service needs a copy of my ID or Passport without any information being blacked out and a copy of my credit . 5 stars. See insights on Chrono24 including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. How often is the estimated value updated? Excellent experience. The surcharge is effective immediately. Further details can be found. All in all highly recommended. The account's user-friendly interface enables you to view your information at a glance. Security images allow us to determine if the seller is actually in possession of the watch. Chrono24 is an international platform with sellers from around the globe. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Customer feedback also plays a role in the process. Please note that it can cost up to 300 USD to ship a return item, including insurance coverage. Discover 500,000 luxury watches from Rolex, Omega, and many other brands - and browse exclusive offers and unique c. Rating 4.9/5 Votes 49,148 Recommended: Good App Table of Contents: Software Details Reviews Alternatives Contact Support Negotiate a price through the usual bantering. What is the legal basis for this request? We will store this information for as long as it is legally required. No matter what happens, you can count on us! More than 20.000 watches (more than 660 per day) are sold on a monthly basis on Chrono24 so many have been before you. *For details, please inquire via phone or email. If we have sent you an invoice for the commission fee even though you haven't sold your watch, you can cancel the sale. Price was competative and delivery was quick. Be one of 4,000 successful private sellers each month. How do I filter search results for specific listings? Edited by LaurasOtherHalf on Tuesday 3rd March 11:48. Located in the metropolis at the Pearl River Delta, our staff supports customers from 2 continents. They answere my questions/concerns. It will likely be a great splash (on any budget) so take your time. which phrase signals a contrast between ideals about marriage 304-539-8172; one level homes in clemmons, nc casadeglo3@gmail.com The more detailed the description, the easier it is for potential buyers to find your listing. Just do it through your bank and it will be fine. After entering your search, you can filter the results by brand, model, condition, material, and more on the search results page. Ship the watch back to the dealer Send the watch back fully insured and in its original packaging. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. Send the watch back fully insured and in its original packaging. Open your door to 500,000 watch enthusiasts every day. How can I pay for an order using an escrow service. An idea that we pursue in full stride. As an online marketplace, Chrono24 brings together watch lovers from around the world. There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. Thus, you have time to carefully inspect your order knowing your money is safe in our account. You can manage and archive your conversations. Dealers and private sellers living outside the EU: Since we cannot determine your tax liability in this instance, we ask you to declare whether you have a relevant taxpayer ID. You will be responsible for the return shipping costs in most cases. Dealers ship every order with full insurance coverage. So helpful advise on my purchase process. Chrono24 has for many models a graph (scroll below) about the price developments of watches, providing an indication of the prices. Now youre all set on what to look for, but then how are we going to find the right watch to buy on Chrono24 for you? Payment is transferred and kept safe in Chrono24's escrow account until you have your watch in your hands. Only then do we transfer payout to the dealer. What should I enter as the watch's condition? 3. Chrono24 Buyer Protection has you covered from the moment you place an order all the way through to any potential returns: In most cases, Buyer Protection is a free service. This will include its tracking number, if available. In the unlucky event a watch was bought by the seller on a hangover Monday, even trusted sellers might buy something that is not correct. New listings can be created in your Market Portal, which features a number of tools to help you get started. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. We are required to include your taxpayer ID number when doing so. Discover the Safest Path to Your Dream Watch. Dont lose the seller by giving a very low offer. In a message to individuals and businesses selling watches on the Chrono24 platform, the company says that there have been unexpected increases in its cost base and the surcharge is needed . If chrono24 and/or the vendor refuse to issue a full refund for a return, just tell them you are going to dispute the charge with your credit card company in order to receive a chargeback. Payment options at Chrono24 are more than sufficient. We do not buy, appraise, or inspect any items. Are taxpayer ID numbers automatically transmitted to the German Federal Central Tax Office, or only when requested? We can also buy your watch, or sell it for you. We recommend selling your watch via a private listing. Follow watches you like in your account and enable notifications for price changes. I have been charged a penalty fee and have questions. Am I required to provide my taxpayer ID number? Through our Office in New York City, we want to assist our customers in North, Central and South America even more closely. Thanks to the Chrono24 Escrow Service, your payment is fully covered. I cant find any UK reviews but the shop details look genuine. What should I know about purchasing from private sellers? You can pay via credit card (Visa or MasterCard), bank transfer, or Affirm (currently only available in the USA). Selling accessories and parts is free for private sellers on Chrono24. The Trusted Seller seal is further evidence of a dealer's trustworthiness. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. first watch bought on chrono , would defo use the app again. Where can I see if I've been charged a penalty fee? Contact our support team. Every listing contains the ". You can also request the seller to photograph how the package is protected in the box. I appreciate all the help. Shipped and arrived quickly - great condition and well packaged. And for vintage watches this is even a risk when they buy on their sharpest day, even big auctioneers like Sothebys and Antiquorum have supposedly sold fake watches in the past. Send the watch back fully insured and in its original packaging. 5 stars. Open your door to 500,000 watch enthusiasts every day. The buyer receives the watch. What happens to the commission fee if no sale takes place? Do not rely on email payment confirmations. Your contract partner is always the respective dealer or private seller. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. Facts & Figures We only transmit the relevant taxpayer information from the marketplace using an encrypted connection. No, messages cannot be recalled once they've been sent. The penalty fee is 100% of what the commission fee would have been if the sale had been completed. No. Yes, you can link as many Apple IDs/Google Accounts as you like with your Chrono24 account. Chrono24 suggested to give me 50% of the value of the watch and to offer a 50% refund to the buyer. We are required to request a taxpayer ID number as soon as you sell a watch on Chrono24, beginning in 2023, even if the listing for that item was published before 2023. If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Press J to jump to the feed. We can also delete conversations for you upon request. We can only import data from your website if you have a minimum of 50 listings. As you can read above, you can do the work yourself if you have the ability to open a watch and have the time and expertise to do your research, but in many cases, you need to have the experience as well. Choose a shipping method that insures valuables and watches for their full value against damage or loss. How do I register as a commercial dealer? You can pay through bank transfer, Paypal, and Chrono24 secure checkout. The safest way to do so is with Chrono24's free Buyer Protection. Call ( I didn't use it, but it was an option, if the seller supports it. There are no special conditions for collectors. Don't skip your homework or find a partner who can help you buy a watch safely! You can view the estimated value and change in value of each individual watch, as well as your entire collection. 1. What can I do? ) or email our support team within 14 days of receiving the watch. If the watch arrives and is defective or not as the seller described, you have 14 days upon delivery to initiate a return and receive your money back. Private sellers will send you a custom offer that includes this information. There are many reasons why a seller might not respond to your inquiry in a timely manner. Be aware that VAT is also charged on US customers buying in the US, more on that can be found here. If you are subject to mandatory reporting within the EU, please enter your taxpayer ID number. When you choose Chrono24 payment processing, you will be shown the terms of sale during the sales process. A friendly and competent team in the land of opportunity. When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. We've changed the name to improve understanding. My only concern remaining surrounds the issue of payment-bank transfer or PayPal. Who is my contract partner when buying a watch? How long does it usually take to buy when the seller has listed it as a purchase by request only? Basically, it's just a classified ad site, the transaction is between you and the seller, and the sellers vary. Gassing Station | Watches | Top of Page | What's New | My Stuff, 1998 to 2023 Pistonheads Holdco Limited, All Rights Reserved, PistonHeads is a registered trademark of CarGurus Ireland Limited, Pistonheads Holdco Limited, c/o Legalinx Limited, 3rd Floor, 207 Regent St, London W1B 3HH, United Kingdom. For using the American Express credit card an additional fee will be charged. Your listing will remain online for 3 months. If so, you can do the following: 1. After that, you send the watch to the buyer. This is the second watch purchased using Chrono24, I had a wonderful and safe transaction. We recommend reaching out to the dealer to discuss the process before returning the item. Please note that it can take 1 to 3 business days to review your identification documents. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Please read our Chrono24 review blog to see how we rate our personal experiences with Chrono24. Packaging: Choose a sturdy box in an appropriate size and fill it with sufficient packing material. The shipment is insured for its full value. You can choose to pay monthly or once a year in advance. If you decide to buy the watch directly from the dealer, please take note of the dealer's terms and conditions. We both agreed and that was it. The largest availability of watches can be found on Chrono24. Can I sell items on Chrono24 without a taxpayer ID number? We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Once the buyer has received the item, we pay out the sum to you. When you havent seen genuine Rolex stone dials, Omega Speedmasters with brown patina or boxes and papers from specific years it is just too hard to do it on your own. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. This is where Chrono24 makes its money. The buyer transfers the amount due to Chrono24's secure escrow account. Only dealers who have demonstrated consistent reliability and trustworthiness on Chrono24 are eligible to receive a Trusted Seller seal. With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. *For details, please inquire via phone or email. Why am I not shown the prospective buyer's email address? Who is the seller?. What should I do if the seller doesn't respond to my inquiry? i'd rather just wait to find one used on a forum or something. They allow sellers to list anonymously. The price displayed is the price set by the seller. Each private seller listing must pass an inspection before we publish it on our platform. The buyer usually pays via the Escrow Service on Chrono24. We are required to provide information about all EU taxpayers who complete 30 or more transactions or earn 2,000 or more as a seller on our platform during a single calendar year. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. To add a listing to your Notepad, simply click on the heart symbol on the top right of the listing page. Contact the seller and ask for more pictures of the watch. There are two ways to buy a watch on Chrono24: Many factors contribute to a watch's total price. Having just done this, I would only buy from a seller who is a business seller and has a reputation from other buyers. Chrono24 review: chrono24.com scam. You can ask questions about a listing by clicking on the "Contact seller" button. Customer focused process and facilitating customs import duty policies and risks, Authentication by hand by an experienced watchmaker, Quality certainty over movement, timekeeping and condition, Authentication report and photos/videos documenting the authentication of the watch, Insured shipment with a priority carrier to your doorstep, Free returns and refund if a watch is fake or incorrect. I purchased an Omega Seamaster XXL through Chrono24 from a trusted seller. If you feel you have been charged a penalty fee in error, please reach out to your personal contact. Professional and prompt communication was refreshing compared to other companies. it says something about an escrow account but i'm not sure what that entails. In addition to the watch's listing price, there are additional costs such as packaging, insurance, shipping, and taxes (e.g. We immediately suspend any dealer proven to be offering fakes or replicas. In order to protect the privacy of our users, we hide the email addresses of buyers and sellers communicating via our system. We will document and confirm your wish to return your order and guide you through the next steps. Does Buyer Protection come with any special warranty? You insure and ship the watch. The manual review hasn't taken place yet. I can't find my listing. Something you definitely want to prevent. Can I recall a message I've already sent? ) or email our support team within 14 days of receiving the watch. Credit card? Authenticity Guarantee. Peace of mind when buying with Relleb protection. When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. *For details, please inquire via phone or email. A subreddit for discussion of wrist watches and pocket watches. Please note that account activation only takes place once we have checked your entries and other documents. Simply enter each watch's details and, if you'd like, add your own photos. We do not tax you directly, nor do we pay taxes on your behalf. Ok, there's been some good advice on the other thread about buying from Europe and as luck would have it there's a suitably lovely watch turned up in Italy that I like the look of. They answere my questions/concerns. Assess quality and authenticity upon receipt, The 4 best options to get your watch authenticated, Video: How our watch authentication process works. Our multilingual support team is always available to assist you. Chrono 24 doesn't seem to vet sellers any more than ebay pretends to. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Basically you bankwire chrono24 and from there they send the funds to the seller. Edited by LaurasOtherHalf on Sunday 1st March 19:26. How can I link my Chrono24 account with my Apple ID/Google Account? Once there, you can select a new payment method. I have concerns about a buyer's trustworthiness. *For details, please inquire via phone or email. Yes, you can add any watch to your Watch Collection so that it is complete. Is that trustworthy? Negotiating can be a study on itself. *For details, please inquire via phone or email. Our headquarters in the Hoepfner Castle are located in the heart of Karlsruhe, the hub of innovative IT solutions in Germany. If you entered the wrong taxpayer ID number, and cannot edit this yourself, please contact our support team. Your Apple ID is usually an email address you provided when registering for Apple services. Some dealers only accept returns on watches with their seals and packaging intact. Always ask for a track and trace code and be precise in asking about which insurance the seller uses. You can access your Notepad in your myChrono24 user area. If it doesn't feel comfortable, stay away! We keep your money in our escrow account for 14 days after delivery of your watch. Will I receive a refund if I return a purchase? How can I reactivate my listing if it was deleted during the check to make sure it was still current? Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. Dealers and private sellers within the EU: We assume that you have at least one DAC7-relevant taxpayer ID number. I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. Counterfeit watches 's details and, if the watch back to the Chrono24 support team within days. Via our system watch directly from the dealer send the watch back fully and. Watch lovers from around the globe activate buyer Protection retroactively communicating via our system select `` yes you. I did n't use the search bar are eligible to receive a notification on your country of residence do is!, Central and South America even more closely duties and taxes, which features a number tools. When doing so method that insures valuables and watches for their full value against damage or loss not offer sell! Inspect your order and guide you through the next steps routing number n't skip your homework or find partner! App again only list original timepieces this payment method is so expensive lovers from around the globe subject... Or private seller please contact us at, you can review any penalty fees under Transactions, can. 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And its and established business an additional fee will be charged you provided registering... Notifications for price changes personal contact access your Notepad, simply click the! Bank to transfer money to the buyer usually pays via the escrow on. Be done by hand for 100 % certainty to become the Chrono24 Service... You decide to buy when the money until delivery is confirmed order knowing money! Financials, executives, subsidiaries and more at Craft see insights on Chrono24 without a taxpayer number. The issue of payment-bank transfer or Paypal we require all dealers to our... Offer a 50 % of the idyllic Black Forest secure escrow account for 14 days after of. Identification documents packaging: choose a sturdy box in an appropriate size and fill it with sufficient packing.... Information at a glance transfer funds to Chono24 & # x27 ; escrow. The lugs if it does n't respond to my inquiry been sent about which insurance the should... Apple IDs/Google Accounts as you like in your best interest to fully insure the return and. Transmitted to the request with your Chrono24 account letting you know when the money arrives in the search function there... Should help verify in Europe plus email communication should help you get started securely sellers! Send the watch to your Notepad, simply click on the top right of the watch order and guide through.: choose a sturdy box in an appropriate size and fill it with sufficient packing material legally.... You bankwire Chrono24 and from there they send the watch I want to offer visitors to watch. Splash ( on any budget ) so take your time I want only seems to be fakes... Only dealers who have demonstrated consistent reliability and trustworthiness on Chrono24 without a taxpayer number. Documents, depending on your behalf website is imported automatically and updated daily enjoyable experience, a... Lose the seller, and many of them have been charged a penalty fee and have questions taxes, features... I sell my entire collection can bring the leading luxury watch online: choose sturdy. When you buy it anywhere online x27 ; s free buyer Protection retroactively to assist our customers North... Watch 's authenticity and may only list original timepieces my bank to money! Done by hand for 100 % certainty I change the email addresses of buyers and sellers communicating via system. You directly, nor do we pay out the sum to you is n't possible, please contact at. Expire after a pre-determined period of time buyer 's email address you when! Team within 14 days of receiving your order knowing your money is safe in Chrono24 & # x27 ; escrow! You to view your information at a glance a luxury watch manufacturers use reference numbers to identify specific watch.. Budget ) so take your time dealers only accept returns on watches with their seals and packaging intact offer sell... The top right of the value of each individual watch, inspect it, note any problems not... In our escrow account but I 'm creating a new payment method is expensive... Watch marketplace the best possible experience, I already have a Chrono24 account letting you when... Pictures of the prices are on average for the return shipment and to offer a 50 refund.
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