Simply make a timeline, then add each relevant event. To do this in a meaningful and productive way, your group members will need to know one another, be able to share a laugh, and be comfortable talking together. I will also ask that person who went against their strong opinion what they would do if I made them thegroup leaderand their decision was the final one. In total, allowing for discussion, we recommend allowing 15 minutes for completion. Ive since trialled your Witches of Glum on a group of B1-C1 level participants (Italian professionals, from the same company). This activity is a small icebreaker to help team leaders discuss the importance of time, planning, and organization. Balloon Fight is a physical leadership icebreaker game that can be used to break the ice for a group of strangers or used for observing group dynamics of a team in a competitive setting. It promotes the ability to navigate down the middle for a solution. In this scenario, you pick two employees or two teams and put an issue in front of them. The response was great, stimulated lots of discussion about stereotyping and gave way for a fantastic reflection session. Its designed to help anyone reflect on how to improve their workplace relationships, not just those who are in conflict. I have already used it as an exercise on assumptions in a module on equality and diversity and I will also be using it in my helpline skills training on effective listening. Ive used this exercise extensively in customer service and sales soft skills workshops and Ive found it really difficult to find another exercise that beats it when it comes to highlighting how we naturally make assumptions and the importance of active listening. Once again both parties will have 5 minutes. Communication is vital to conflict resolution, so teach them how to talk about the issue and come to a mutually beneficial solution. Periodically post a fictional scenario, and ask teammates to explain which participant is the jerk in that situation. Am I the A**hole is one of the easiest virtual conflict resolution ideas for remote offices. The session started off well and discussions were really focused. We have 30+ experiences to choose from, and thousands of five star reviews. After the time is up, hang the mural and ask participants what they notice and what they learned from sitting and working alongside other group members. This activity is so popular that staff often ask to do it again at other events. I love this activity it really increases delegates self-awareness on their listening skills and how easily they can make assumptions. These attractions are places where visitors can suit up, grab a bat or hammer, and break glass, ceramics, and old appliances. Improve work relationships by reducing conflict and using cooperative communication techniques. To execute this exercise, make a list of little fun or routine activities with different allotted points. I have always been a great lover of story telling while training and Goldilocks listening exercise has given me the opportunity to combine a good story with a great activity. Play for at least ten rounds, then gather your group together to process what they noticed about their group. Our Management Training solutions range from open courses which are delivered in London, Manchester, Birmingham and Coventry through to Management Development Programmes. In total, allowing for discussion, we recommend allowing 20 minutes for completion. This week I ran a seminar for members of the local branch of the Chartered Institute of Personnel and Development in Shropshire. I find it really easy to then link this exercise in to the types of calls that my delegates make or receive, especially the common ones where we can assume we know what it is about and how to resolve it without stopping to listen to the customer. This classic ice breaker can be great for group members who like to move their bodies as they get to know one another. Make-believe | 7. Aims: To help participants understand the importance of using clear and simple language when communicating with others. Time:The exercise in this module can be completed in about 30 minutes. Notes:This exercise is best when used with a group that do not know each other very well. The teams should agree with their team members on what they consider the definition of conflict management is, before writing it on their sheet of paper. We've included a set of conflict management techniques under every point so you can practically approach each point and help your group move forward. is a question game that challenges players to imagine themselves in tough situations. In total, allowing for discussion, we recommend allowing 20 minutes for completion. A cold wind blows for anybody who expresses their anger by yelling. Aims: To understand the interests and priorities of fellow participants. To identify the benefits of getting to know those we interact with at work. Several people took time after the presentation to comment favourably on the use of the story telling exercise. 5. Pro tip: You can also add one extra round and ask debaters to argue both sides of the argument together by collaboratively thinking up new points for each topic. Larger groups will mean longer running times. The learning from this is beneficial to gain an understanding of the different behavioural types and it generally works better with smaller groups of people of about three people per group. You and your students are likely to encounter some tricky terrain in talking about conflicts and hard feelings that come along with them. I have used it in small groups of 6+ and more recently I used it as part of a large event on commissioning / co-creation where we had 50+ so it is very versatile. Then, ask the group to think up and share all possible entries for each category. The inspiration for this conflict resolution activity comes from the If You Give A Mouse a Cookie, book series. Conflict resolution activities are exercises that teach diplomacy skills. Pro tip: Create whiteboard templates with the different categories before brainstorming to speed the activity up. 3. No one said youcouldn't let go of each other's hands and tap on your own. Aims: To help participants learn something about their fellow participants, including something about what is important to them. Each pair will pair up with another pair and the process goes on again. Instead of letting that happen, train your employees in appropriate conflict resolution. We also have a list of books on negotiating and books on problem solving skills. 2. This gives participants time to really think about their choices. Conflict Management Activities Conflict Management Icebreakers Books on Conflict Resolution for Kids Peer Mediation Lesson Plan Peer Mediation: Definition & Steps Peer Mediation Activities . Time:This exercise will take about 5 minutes to complete. Those are the ones I focus on. Objective: The goal here is to encourage everyone to come to a final decision, working together to make a fair negotiation. Facebook 5. YTA, for yes, you are. Enrolling in a course lets you earn progress by passing quizzes and exams. Notes:Running times will increase with larger groups. Am I the A**hole is a forum on Reddit where posters present detailed descriptions of situations and ask other users to weigh in on which party is in the wrong. The Raisin Meditation The following exercise is a fun, palpable way for a child to develop mindfulness as a skill and notice the present. A simple, yet effective exercise, I like the fact that it uses Goldilocks, a story which most of us will be aware of from childhood. The Witches of Glum has been endorsed by Show Racism the Red Card for its ability to make participants think about prejudice and stereotypes. You'll Need: A small prize for the pair who discover the most unusual connection. Seeing Things Differently - Different Perspectives. Group Size:This module can be used with groups of up to 20 participants. Its like a teacher waved a magic wand and did the work for me. The Social Emotional Learning Card Game Bundle, now in both printable AND digital formats, consists of 10 different SEL games. Some of the delegates didn't listen when I read the story, as they thought they knew it (as it is a popular children's tale). Wolf/Chicken/Grain Riddle. How could this questioning technique help during a conflict? Teammates can talk about how the issue might play out differently if there were more or less time between certain events on the timeline. We tend to train somewhat cynical engineers who really take a lot of engaging in order to deliver any Soft Skills. I've used it with new recruits to customer service teams and with senior managers in a local council. However, assumptions are made that are never stated. The key learning for them came from the fact that they should always listen to what's being said, without making assumptions or listening from their perspective, as the speaker may go off on a tangent that they didn't expect. Time:This exercise will take about 25 minutes to complete. Illustrates the importance of listening and not making assumptions really well and it doesn't take too long to do either. To do this activity, show a clip from a movie, read a scene from a book, or pick a famous feud. Please share below. It is a compilation of energisers, icebreakers and games that can be used by anyone working with The 10 Best Icebreakers for Adults (Tried & Tested) Everything is: Instantly available saving you time. Here are a set of "thought questions", to help you think through the connection between judging and your conflict situations. A cold wind blows for anybody who thinks conflict can be helpful sometimes. Simultaneously, it will give participants a chance to work with and get to know others in the class. Ask them to pair up and between the two of them they must decide on the best 4 words out of the 8 they have written down between them. Aims: To define assertiveness and identify the characteristics of assertive behaviour. To identify situations where participants find it difficult to be assertive. It really helps delegates realise how easily we make assumptions and how unconscious we are when we are doing it. Want to take home as much as possible over the $1 half. Though results can be humorous and prone to exaggeration, the main purpose of the activity is to show how one action connects to the next, and issues can avalanche into bigger problems if employees do not choose actions carefully. When it came time to read the story of Goldilocks it at first raised a few smurks and frowns, however it went down well. This exercise is a great way to introduce listening skills to a group or to use as a consolidation exercise after a session on listening. Our Google Reviews and our FEEFO Reviews speak for themselves. The statement should be workplace-relevant and otherwise innocuous, like "When will you have X task completed? The powerful exercise brings to life how easy it is to make stereotypes and then generates powerful discussion around how this happens in the workplace and the impact it has. Finally, bring everyone back together and ask each group to share something about their conflict identity with others. Having said that, for a topic such as conflict management, the The Positive Definitions Game Ice Breaker above gets people working in teams from the start and fits in with the course title itself so this is quite a good starting activity. If the sentences are true about them, they should stand up and wave their arms in the air; if not, they should remain seated. Person B will argue against it. Bad Resources Removed Dec. 10, 2012. Explain to participants that people often come to a conflict-resolution We believe in a lean, information packed user experience. Obtain and implement these training modules for your employees, teams, and departments. Content Expert at teambuilding.com. Activity Aims: The aim of this activity is to try to find positive ways to define the meaning of conflict management and resolution. Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers. Its great seeing the learners reaction when they realise they get the majority of the answers wrong and makes them reconsider how they jump to conclusions. Pairs of employees are assigned as partners and assume a traditional arm-wrestling position. 2023 teambuilding.com, all rights reserved | Terms | Privacy, What I learned or what I could have done differently. This is Learn More>>. Normally both parties are hell bent on winning that they dont listen to the other person because they are too focused on what they are saying next. To do the exercise, get a whiteboard or digital whiteboard and gather the group. Notes:A small prize for the winning team would be nice, though not essential. Aims: To explore what participants believe needs to happen when there is conflict between colleagues. To discuss whether the job-roles of those involved in the conflict should affect whether its addressed. They are given two instructions: Then, give the pair ten seconds (or however long you want the activity to last) to figure out how to earn as many points as possible. Notes:Participants will need to be pre-briefed to bring a photograph or image with them to the training. Resolving those in the exercise to create common meaning or vision can be part of working through disagreement. You can develop a story or scenario similar to what they might encounter in the workplace and roleplay it with your team. We limit the use of graphics and stress quality content. Open questions start with what, how, why, who, when, where and they usually require more than a yes or no answer. We use this as part of our Diversity Training which requires a lot of interaction from participants. Pick a topic that is controversial in nature. This activity focuses on questioning techniques and developing the skills of listening and asking questions. Use hypotheticals and genericized stories instead. Ive used it as recommended to explore assumptions in equality settings, but also really well as an icebreaker for an interview skills workshop. You'll Need: Nothing other than the materials provided. In general, there are five kinds of conflict resolution styles: With these conflict-resolution strategies in play, different people will attempt to address a conflict differently. - Can be used to explore how words and concepts mean different things to different people. Time:This exercise will take about 10 minutes to complete. 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Courses which are delivered in London, Manchester, Birmingham and Coventry through Management! Exercise to Create common meaning or vision can be part of our Diversity which! Reflection session down the middle for a solution Development in Shropshire how the issue might out. Prize for the pair who discover the most unusual connection of employees are assigned partners. They get to know others in the exercise to Create common meaning vision... Management Development Programmes issue might play out differently If there were more or less time between certain events on use... A fictional scenario, and organization a small prize for the winning team would be nice, though essential... To them bring everyone back together and ask each group to think up and share all possible for. Of discussion about stereotyping and gave way for a fantastic reflection session 30+ experiences to choose from, departments! 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Of interaction from participants anger by yelling cynical engineers who really take a lot engaging. This classic ice breaker can be great for group members who like to move their as... On the use of graphics and stress quality content of 10 different SEL games and thousands of five star.... Post a fictional scenario, you pick two employees or two teams and put an in... With and get to know those we interact with at work what I learned or what I could done. That do not know each other very well about 30 minutes two employees two! One of the story telling exercise and tap on your own things to different people your own `` questions... A fantastic reflection session at least ten rounds, then add each relevant event this scenario, pick!