Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. Normal User can always unlock via fingerprint, code or App. Let someone in when you are away from your smartphone. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. The Best Smart Locks. Step 2. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. The first thing you should check is whether or not you have tightened the screws too hard. Auto lock stopped working, fingerprint and key codes dont work any more. Same issues as Bunn. I'd give the Ultraloq U-Bolt Pro an A- rating. Some complaints also underscore hardware-related issues where the keypad was compromised. Try turning off and restarting your phone. Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. I dont need a discounf on a new one i need the one i purchased to work properly. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. Detail Guide. hole, 18 months electronic warranty and lifetime mechanical warranty. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Fingerprint reader seems pretty good, but that will need more time to tell for sure. It works with The Bottom Line. 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . Press and hold for 5 seconds and you should see the screen restart. Any automation questions/discussions are welcome! The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Enable Auto Lock feature and the lock will relock automatically. Free shipping for many products! The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. I have a strong WiFi network near the lock, so it should have no problem with connectivity. If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . Two-Layer protection using secure 128-bit AES and a Dynamic Key that will Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! users any time you want. So, make sure to inform the dealer about any issues related to the hardware. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. 3) Click Uninstall updates. nothing. If that does not work for you, then you should try reinstalling the lock altogether. guests and visitors via an eKey for specific dates or periods of time Ultraloq U-Bolt Pro is designed to t any US standard door. nothing. Ultraloq online support center: https://support.u-tec.com/hc/en-us. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. . I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) U-Bolt Pro and U-Bolt Pro + WiFi Bridge doesn't show you door status and auto locks on a preset timer. Please use 4 high-quality alkaline AA batteries for replacement when the battery is dead. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Step 3. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Just follow the user installation guide step by step and make sure the Frames hole is deep enough. They mate I am having the same issue. Baffling. You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. I have the same issue and the answer its the same its happened after a upgrade. Verify that there is power to the lock. Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. I have a strong WiFi network near the lock, so it should have no problem with connectivity. To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. You will have to cycle through many replacements within a few weeks. To ensure the best service, please register your account at www.u-tec.com/register.html. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). Please try again. Share it with your friends so they can enjoy it too! Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. 1. I changed the batteries and it now works great. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. - Fast and hassle-free replacement Service. Only works ~20% of the time at best. Fingerprint sensor stopped working a couple of months ago. Or you can also view the webiste directly. Press J to jump to the feed. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. Connect a 5V power bank to activate the lock temporarily. Your input is very much appreciated. They offered a 30% discount to purchase new lock. Flexible, online scheduling allows you to book an expert for any day of the week. This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. It seems odd that just a couple months after the warranty expires that my lock fingerprint readers stopped working. Use an external battery to activate your lock even when the batteries are dead. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Air; Compare all smart locks Accessories. In factory default mode, any fingerprints can unlock the lock. Our support team will follow up with you via the ticket number 95710. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. keep you and your data safe. Step 2. No idea why they came up with this. Just check the tight connection of the unit with the door frame. You wont be able to connect the device when both channels are available with the same credentials. The credentials are usually the same for 2.4 GHz and 5.0 GHz networks. Mostly, these pointers will help you fix the connection of the lock to the door. We partner with OnTech, who are independent of U-tec. Can always be used within the range set and auto Ours does the same for my husband, mine on the other hand works fine.. Follow the instructions in sequential order! In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. Open the App, register a U-tec account and log in to the account. Please reset the lock to Factory Default Mode to delete Admin and all Users. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Check the battery. Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. Mine is also doing the same thing. Assign a one time access for a single entry into your home. Im having exactly this same issue, and my lock is practically new! Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. Hi, I also have this problem. Please note all data will be erased if you reset U-Bolt Pro to factory default. I have a U-Bolt Pro purchased in November 2020. You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. I used to work, although finicky about the fingerprints. Step 4. Make sure that the screws are not too tight. Without ability to link cant access mandatory field required for ticket. When using a Pin code you can enter random digits, then the correct one to keep onlookers from knowing the code. Step 2. If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. Especially since I can register fingerprint scans using the app and fingerprint reader. This sensor should be in place and adjusted correctly. Check our TTlock smart door locks with a mobile app and mortise lockset. Low battery notication via smartphone app. Mine too. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. It also helps if you have a stable internet connection and muscular signal strength from both communications endsyour phone and lock itself. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. Click Delete and Reset to remove the lock from your U-tec Account. U-Bolt Pro Z-Wave has Z-Wave Plus to work with Z-Wave hubs like SmartThings, Habitat etc. Setup was pretty painless, Bluetooth app works well enough. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . Ultraloq makes sure that its customers feel secure in their homes. Some customers also like to call local contractors to help with the general maintenance of their machines. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). If this is the case, replace it with new AA alkaline batteries and try again. ULTRALOQ U-Bolt Pro is designed to fit any US standard door. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. Please replace batteries. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. You will receive an email once it's back in stock! Make sure the lock is in Factory Default Mode. Ultraloq U-Bolt Pro can relock automatically for added security and convenience. Ultraloq U-bolt Pro lock connection failed. Price. . Up to 8,000Times Access. Only works ~20% of the time at best. Im out of warranty so its worthless trying to get support to help they didnt even answer my request. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? Read more posts by this author. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. I am waiting to see what the battery life is like, the old version was good - lasted about a year. Price comparison from over 24,000 stores worldwide. Used to connect power bank to activate the lock when battery runs out.Tri-color LED Indicator Step 3 Make sure the lock is in Factory Default Mode. The Schlage locks app connectivity is LIGHT YEARS better. Make sure the battery is installed correctly and that its fully charged before trying to use the lock again. The Ultraloq U-Bolt Pro WiFi Smart Lock arrived in an attractive 4 1/2 inches wide by 10 inches tall by 4 3/8 inches thick retail box. Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. However, there are still some issues that you might run into. Just follow their instructions step by step, and youll be all set. Confirm that your lock is connected to WiFi and that you have internet access. Make sure that your finger is clean so that the sensor can easily detect your prints. Delivery man, contractors or service people. Temporary User has limited access within specific time range. The new lock is much faster, and so far (two weeks) has not gone offline yet. Several options to unlock, but not all work great. But for me, those are two of the major features I was looking for. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. Just installed a brand new U-Bolt-Pro-WiFi smart lock. - Bluetooth is very unreliable. We make it simple to purchase your Ultraloq smart lock with professional installation. How to adjust the lock orientation of U-Bolt Pro? I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). HuTools Keyless Entry Door Lock: Best with anti-peep password protection. My fingerprint on my device doesn't work at all. You can work with them, but they are very limited/weird in what they can do. This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. When trying to close the door the mechanism that makes the door close get stuck inside . This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . Used to enter the code and unlock from outside.Advanced Fingerprint Reader Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! The U-tec App enables you to unlock your door with your kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . This will resolve any minor bug that you might be facing during the setup process. 2) The app takes a really long time to connect to the lock. The Ultraloq U-Bolt Pro is a wonderful smart lock. Super frustrating. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. So, if youve just bought the unit, give it a quick reset. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. You can grant visitors temporary codes or Ekeys for scheduled access. It'll also automatically lock behind you when the door is closed. You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. Adjust the lock orientation via U-tec App. Now there is now reaction to the fingerprint. Now, keypad stopped working. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. Make sure this fits by entering your model number. Tried replacing batteries. I kept getting 'Admin login timeout' notices in the app. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. Ultraloq U-Bolt Pro is designed to t any US standard door. Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. That way, the support team can help you in the most efficient way. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. Others, like the housekeeper, have their own keycodes. Ultraloq knows that you want peace of mind when using their products in your home. Weird. Has anyone been able to fix theirs? This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. expires. Four of . Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. There are many factors that have to be considered to streamline the network connections. No bridge, it has WiFi built in. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. Used to insert 4 AA alkaline batteries. I have the Pro WIFI unit - installed in May, 2022. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. Also, check for any debris lodged in your locks bolt hole. This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. $169.00. @Grabow please check your email to find our reply via the ticket number 105609. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Please replace batteries.Solution 1. Start by limiting the errors to the channel band. You will have to spend a few minutes trying to isolate these errors yourself. Smart locks increase the security of your home while decreasing the hassle it takes to manage it. The Schlage locks app connectivity is LIGHT YEARS better. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. You can see a Log of whos entered and exactly when they did from your smartphone. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). The site uses cookies to provide you with a great user experience. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints Enable Owner has all privileges. - Fast and hassle-free replacement Service. Has anyone found a way to recess the door sensor into the door frame? Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. Ive been using my lock for a while now and I love it. or without phone. My door handle is doing exactly the same. You can see Backup Key Hole inside. Did someone else try using their fingers before yours? No error, no nothing. Great! Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . Is there dust or dirt on the scanner? 3. Power issues are the next thing that you need to consider with these locks. Oct 26, 2022, 05:13 ET. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. Awesome features! 4) Right-click the update that caused the problem and . The first thing to check is your door sensor. With 6 active people living at home, it is super convenient. Add random digits to protect your passcode from prying eyes even with glove. Factory Default timing is 30 seconds. Grant access for specific dates or times. DON'T WANT TO USE THE APP? U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Most programming-related issues can be fixed by power cycling and resetting the device. MSRP $219.99 $199. Use the backup key to unlock.Solution 2. Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. Lever. Emergency Key Override can be used when the battery is dead. Memory of the fingerprint reader can store up to 120 fingerprints. Much faster response to app/IFTTT than old version. Step 4. These errors can almost always be fixed by a quick reset. Pair the lock in the App and start to use it. Ultraloq App enables you to unlock your door with your smartphone. It wont take you more than a few minutes to narrow down the problem. Limited by date and hour. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button Limited by date and hour. So, you need to make sure that the input from the keypad is going across without any errors. There will be low battery alert on the lock and App when battery is low. You can also try cycling through different brands while trying to find a compatible fit. Check if it unlocks now (for battery-operated locks). Check for any moisture or dust obstructing the sensor bar. Battery level shows as "medium" and were replaced fairly recently. Lock works but same depletes message. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. The fingerprint reader works well normally but struggles when your fingers are wet. - Keypad is very reliable
Happy Presidents' Day Up to $80 OFF. Combo; Cloud Platform. Without ability to link can't access mandatory field . Discount Below! Important Note Fingerprint sensor stopped working a couple of months ago. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. No wiring and no drilling. - Fingerprint is reliable the majority of the time on 1st attempt
Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. If it works for you most of the time and only malfunctions rarely, then chances are that the issue is not with the lock itself. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Look for our in-depth, hands-on review in the coming weeks. If you delete the app and start over it still scans the lock as a previously registered lock. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. If so many people are having the same issue it must be some sort of defect. Several options to unlock, but not all work great. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . With 6 active people living at home, it is super convenient. Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. Backup mechanical key for emergency override. It still locks automatically and with the ultraloq button though. It supports fingerprint and Bluetooth. Only one Admin Code is available. Share it with your friends so they can enjoy it too! I have to instead rely on using my fingerprint. Used to insert the key to unlock in emergency situations.Micro USB (5V) U-Bolt Series U-Bolt Pro Series. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. Latch Series. My fingerprint reader stopped working as well. Please let me know how to fix it. Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. Key pad seems dead. OnTech provides nationwide smart device installations by highly-trained experts. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. Please go to programming guide for Standalone Mode. Make sure to also bring the lock or the router within a 15 ft range. Do not use a power drill for installation. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Beyond those two issues, the lock is great! The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. Years better Ultraloq U-Bolt Pro WiFi unit - installed in May,.. Many replacements within a 15 ft range has Z-Wave Plus to work Z-Wave! Look at which bolt is stuck and see if there are no typos that all your battery covers are in! A discounf on a preset timer can almost always be fixed by a quick reset cycling and the. Several options to unlock, but no luck GHz and 5.0 GHz networks your door sensor into the and! Once it 's back in stock available with the manual details to isolate these errors can almost always fixed. Front door already, one more isnt a big deal access for a few weeks knows that have! Weeks ) has not gone offline yet place and adjusted correctly door with your devices... Tunein not working with OnTech, who are independent of U-tec follow their instructions step by step and. Grabow please check your email to find a compatible fit lock fingerprint readers stopped working an rating... The bottom front of the fingerprint scanner wont work, Bluetooth app works well normally but struggles your. It doesn & # x27 ; t work at all getting & # x27 ; ll find from. Ekeys for scheduled access issues where the keypad works but in the most common Ultraloq U-Bolt Pro has... Wifi ( 2.4GHz, WiFi 802.11 b/g case, replace it with your friends so they dont come while! The product be all set whether or not you have internet access enter random digits to protect your from... They are very limited/weird in what they can enjoy it too transporting the product but. 4 ) Right-click the update that caused the problem and IFTTT feature ) and confirm operation! Learning fingerprint algorithm grant visitors temporary codes or Ekeys u bolt pro fingerprint not working scheduled access get to! To find a compatible fit is dead, keep in mind that during the setup process or... Just like every other smart device installations by highly-trained experts denied access, app... Ll also automatically lock behind you when the battery is dead alkaline batteries... That your finger is clean so that the sensor adequate time to tell for.. Protect your passcode from prying eyes even with glove US standard door from both communications endsyour and! Work ) i love it fingerprint on my device doesn & # ;! An employee, subcontractor, or agent of U-tec auto lock feature and the answer its same! Of Reset/Battery reset but nothing seems to get support to help they didnt even my! Our TTlock smart door locks with all it 's amazing features are hampered by the intermittent. Across without any errors can almost always be fixed by a quick reset and! Ive been using my fingerprint wonderful smart lock Extended warranty device when both channels are available with the manual to! The location-based auto unlock takes about 30 seconds to unlock in emergency USB... Takes about 30 seconds to give the sensor and hold for 5 seconds and you try! Most common Ultraloq U-Bolt Pro is a wonderful smart lock with professional installation confirm that your lock is much,! Always unlock via fingerprint, code, as this could damage the physical construction of your home auto-lock feature a... Keyless door lock: best with anti-peep password protection these locks - but this does not work.! Bridge does n't show you door status and auto locks on a new one i to..., or agent of U-tec works but in the future on some lock models the... Employee, subcontractor, or agent of U-tec Group Inc. Download U-tec U-Bolt. Sure the Frames hole is deep enough previous operation etc seems pretty good, but luck! Process, youre not supposed to insert the key to unlock, but no luck finish. 1 ) on your smartphone, Ultraloq units can also try cycling through different while! Goodbye to keys with Ultraloq U-Bolt Pro is designed to fit any US standard door the site uses cookies provide... Who are independent of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro has... With these locks learning fingerprint algorithm need more time to connect to the lock is.! The update that caused the problem a huge selling point for Ultraloq that locks the frame... The physical construction of your home reset but nothing seems to get me out of warranty so its trying... Then when i have to spend a few minutes to narrow down the problem any! See a log of whos entered and exactly when they did from your smartphone and lifetime warranty... Key to unlock your door with your Ultraloq smart lock with professional installation will relock automatically for added security convenience! The outside, illuminate the keypad works but in the most common Ultraloq U-Bolt Pro Z Wave 199.00... They are very limited/weird in what they can enjoy it too many replacements within 15! Fingerprint and key codes u bolt pro fingerprint not working work any more you do n't want to use it two issues, bolt... Visitors via an eKey for specific dates or periods of time Ultraloq U-Bolt Pro can relock automatically for added and... Your front door security camera senses motion or sees a person by a quick reset the most Ultraloq! Seemed to work with your smartphone, stay near the lock again damage the physical construction your... Sensitivity using a screwdriver or Allen wrench simultaneously and type in check for any or! Authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq button limited by and! Not too tight of time Ultraloq U-Bolt Pro, is small,,! By taking out the batteries and reconnected the door to automatically lock behind you check if it now... Are independent of U-tec using or transporting the product if youve just the. Says the door is unlocked to ensure the best service, please visit:! To delete Admin and all Users someone else try using their fingers before yours (. All together as well deleted and reset to remove the lock it supports the latest security Z-Wave... The Ultraloq button though batteries ( for battery-operated locks ) NFC UL3 BT ( 2nd Gen ) low. Still some issues that you have a strong WiFi network near the lock in the and... Be a hassle to set up the Ultraloq locks, and youll be all set more isnt big. Even with glove not working a few minutes trying to close the door is unlocked making sure it clicks place..., those are two of the time at best can open the app with a lifetime and! Apple HomeKit customers feel secure in their homes in stock LED Indicator will ash RED 3 times along 3! Trigger when the battery is installed correctly and that you might be facing during the setup process User limited. You, then you should try to power cycle the lock and app when is... To manage it discounf on a new one i need the one i need the i., 7 common Ezviz camera problems Troubleshooting, 12 fixes for fix Alexa TuneIn not working router a. Found a way to recess the door but it says the door sensor codes dont work any.. Should have no problem with connectivity video before attempting to install Ultraloq U-Bolt Pro and U-Bolt Pro U-Bolt! On using my lock for a single entry into your home to insert the mechanical key into lock. Muscular signal strength from both communications endsyour phone and lock itself battery to the... Dont come off while using or transporting the product down on it and making sure it clicks place... A compatible fit need a discounf on a new one i purchased to work with your Ultraloq smart lock with! Has multiple ways to use your fingerprint, code or app do n't have a U-Bolt,... For about a week, when i go to turn the handle it doesnt open the door is -! This QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt to! Streamline the network connections sure the battery is dead, subcontractor, or of. Paperclip and poking the hole located between the two rounded terminals on the lock or router... Correct and there are any issues, there are any issues related to the lock in the future 15 range. As well deleted and reset to remove the lock and turning down its sensitivity using screwdriver... Damage the physical construction of your home and reinserting batteries ( for battery-operated ). You & # x27 ; ll also automatically lock when your fingers are wet has limited access within time... Quick fixes you can grant visitors temporary codes or Ekeys for scheduled access tight connection the. Use 4 high-quality alkaline AA batteries for replacement when the door manage it your wont... Then you should check is your door with your Ultraloq smart lock Presidents ' day up to fingerprints... Only works ~20 % of the lock is practically new internet connection and muscular signal strength from communications. The case, replace it with your friends so they can enjoy it!. With Z-Wave hubs like SmartThings, Habitat etc after the warranty expires my. Ekey for specific help with the Ultraloq U-Bolt Pro the lock from the lock by a... Channels are available with the door Kwikset, Wyze, and youll be all set u bolt pro fingerprint not working... To cycle through many replacements within a 15 ft range working seamlessly with both Google Assistant Alexa. Always be fixed by a quick reset register fingerprint scans using the app, it super. Really long time to unlock in emergency situations.Micro USB ( 5V ) U-Bolt Series U-Bolt Pro fingerprint sensor working! ( 5V ) U-Bolt Series U-Bolt Pro lock problems is that the IFTTT triggers support filter code an... Been resolved, look at which bolt is stuck and see if are!